AirPod Pro Recall: Is Your Product Eligible for Replacement? Here’s How to Check!”:
Are you encountering difficulties with either of your original-generation AirPods Pro earphones?
News: you may qualify to participate in a service program that is free and provided by Apple. Learn more about the steps to determine if the AirPods you own qualify to be a replacement for the recall.
Update, January 2023:
The program is in place to offer coverage to those affected by AirPods Pro up to three years after the first retail purchase. But, remember that only the first-generation AirPods Pro models are eligible. Read on for the important specifics.
If your original-gen AirPods Pro has issues with noise cancellation, such as crackling or static sound or an increase of background noises, then they could be covered by the AirPods recall program.
Note it is important to note that the AirPods Pro Charging Case is not part of the program of service It only covers Earphones. This recall applies to AirPods Pro from the original generation for three years following the initial sales. The duration has been extended over the two-year initial coverage.
When you go through your receipts to find out the date you purchased the AirPods Pro might be helpful but it shouldn’t be the sole factor that determines the eligibility.
AirPods Pro recalls how to verify the eligibility of replacements
It is unfortunate that there isn’t a Serial number checking tool available to check the serial number of the first-gen AirPods Pro recall. If you’re experiencing one of the following problems with your first-gen AirPods Pro:
- Static or crackling sounds get louder in the course of exercise or when using the phone.
- Active Noise Cancellation is not working like it should, which results in the loss of bass or the increase of background noise including street and plane background noise.
If this is the case:
- Get in touch with Apple Support by calling 800.APL.CARE in the US.
- Set up an appointment at the nearest Apple Store.
- Alternatively, you can contact any Apple authorized service provider.
Apple states that “Your AirPods Pro will be examined before any service to verify their eligibility for this program. AirPods Pro (left, right, or both) confirmed to have issues will be replaced. The AirPods Pro case is not affected and will not be replaced.”
Apple claims it is “affected units were manufactured before October 2020.” But, it is important to remember that defective models may have been sold later than that date. The recall is valid for three years after the initial sales, which extends the protection for those who are eligible for AirPods Pro into 2023 and perhaps beyond.
AirPods Pro recall program AirPods Pro recall is offered for all customers around the world, but it doesn’t extend the warranty.
Looking for solutions to fix AirPods regardless of whether you’re qualified
In the event you’re not eligible to participate in AirPods Pro recall, you are not eligible for AirPods Pro recall, you might want to try the following suggestions to repair your earphones:
- Check the battery condition of both the AirPods case as well as AirPods.
- Place both AirPods inside the case, then lift the lid close to the iPhone for a view of the battery’s status.
- Make sure that Bluetooth on your iPhone isn’t turned off using the iPhone Settings application > Bluetooth. Bluetooth and ensuring that the toggle turns green.
- Clean the microphone and speaker grilles.
If you’re AirPods don’t seem to be connecting, or continue to have problems with sound, consider resetting them.
In most cases, you’ll get the brand new AirPods headset, rather than an upgrade to the battery of the one you have.
Thank you for visiting our complete guide on what to do in order to determine your AirPods Pro recall. AirPods Pro recall!