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Speaking Professionally & Effectively<\/h2>\n

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After learning a few personal details about your prospects, you should have gained enough confidence to begin a friendly conversation with a debtor.<\/p>\n

Beginning the conversation by stating who you are, the name of your company and the purpose of your call is a legal requirement.<\/p>\n

With a courteous and understanding tone, you can build trust and work towards a solution.<\/p>\n

It’s not necessary to use language such as “you’re behind on your bills.” Your collection prospects know this and are probably feeling embarrassed.<\/p>\n

Effectively communicating with debtors can hinge on how well you show them that you understand their current circumstances and that they’re not just a name you purchased from a batch of leads. By displaying empathy, you can place yourself in a position of someone offering them solutions.<\/p>\n

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Don\u2019t Sound Like You\u2019re an Adversary<\/h2>\n

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Most debtors want to resolve their financial issues and will appreciate an opportunity to work with you on a plan that enables them to move forward.<\/p>\n

Choosing from different cold calls scripts can provide some flexibility in discussing those issues that prevented a debtor from meeting his or her payment obligations.<\/p>\n

Overall, it can work to your advantage to show a debtor you’re on the same page about coming to a solution. Working out payment arrangements customized for each debtor increases your chances of recovering.<\/p>\n

Successful debt collection agents can earn up to 50% of the amount of an unpaid bill. If you’re willing to contact prospects and show you understand why they’re experiencing financial challenges, you can launch a lucrative career.<\/p>\n

With the right AI-based system, you can monitor your calls and keep your contacts up-to-date while you also maintain compliance with state and federal laws.<\/p>\n","protected":false},"excerpt":{"rendered":"

A newly launched collections business may start off by purchasing a list of debtors from hospitals, credit card issuers or mortgage companies. It might be assumed that collection efforts begin by cold calling debtors at home and delivering a somewhat demanding script. Federal regulations, however, need to be followed regarding how often and when collection […]<\/p>\n","protected":false},"author":1,"featured_media":19365,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[9973,9972],"class_list":["post-19360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-beginners-debt-collectors","tag-beginners-guide-to-cold-calling-for-debt-collectors"],"yoast_head":"\n