Salesforce – The Company

CRM or Customer Relationship Management is among the core components of a modern business strategy. The computerization of CRM has evolved a lot over years. The CRM is the fastest-growing as well as the single largest segment of the enterprise software market today. From a $23.14 billion market in 2015, by the end of 2019, the CRM market has grown to USD 44.64 billion. By 2025, the market is projected to reach $80 billion.

Salesforce is the pioneer as well as the undoubted leader of the CRM market. Salesforce’s present annual revenue is 17.1 billion dollars. Salesforce has a staff of above 49 thousand people.

Salesforce – The Platform

Salesforce is a customer relationship management system that provides a single, shared perspective of every customer to every business team, from sales and marketing to commerce, service, and beyond.

Salesforce Administrator

You make innovation a reality by bridging the gap between business requirements and technological aspects. This involves automating complex business processes, providing reporting and dashboards, and educating Salesforce users for your company. It involves assisting your staff in remaining effective and on top of things while keeping an eye on their accomplishments and customer relationships.

Salesforce Administrator – Responsibilities

Being in charge of a corporation’s Salesforce efforts takes a lot of responsibility. The following list details some of the most relevant duties:

  • Create New User Profiles and Monitor Access Levels
  • Import New Leads and Contacts
  • Run Deduplication Tools
  • Install High-Priority Updates from
  • Run Quarterly Database Maintenance Reports
  • Create and Maintain Archive for Field History Tables
  • Address User Issues as They Arise

Salesforce Administrator – Career Facts


Average salary (US data)


Average entry-level salary (US data)

 48k new jobs

Posted in 2018 (US data)


Annual growth rate



Salesforce Certified Administrator

 About The Salesforce Certified Administrator Program

The Salesforce Certified Administrator certification is for people who have worked as a Salesforce administrator in the previous.

Across the Sales, Service, and Collaboration Clouds, the programme spans the breadth of apps, features and functions available to end users, and configuration and management options available to administrators.

The Salesforce Certified Administrator is the program’s initial certificate.

This certification focuses on the features and functionality that are utilised to keep a Salesforce implementation running effectively.The second level in the program is the Salesforce Certified Advanced Administrator.

This certification is for Salesforce Certified Administrators who have mastered Salesforce configuration maintenance, can demonstrate a mastery of administration best practises, and can employ advanced features and capabilities to solve a variety of business problems.

Audience Description: Salesforce Certified Administrator

The Salesforce Certified Administrator has hands-on experience as a Salesforce Administrator, including practical application of the test objectives’ abilities and concepts.

The candidate should have a general understanding of end-user functionality as well as Salesforce Administrator setup choices.

The candidate should be able to manage a Salesforce organisation, respond to common business needs, and perform administrative tasks using the existing Salesforce features.

Prior to take the exam, the candidate must have completed the Administration Essentials course ADM-201 exam dumps from Salesforce or an Authorized Training Center, or have equal experience and knowledge.

Additionally, the candidate should have at least six months of Salesforce Administrator experience and be able to complete the activities stated in the exam objectives.

About The Exam

The following are the features of the Salesforce Certified Administrator exam:

Content:                              60 multiple-choice/multiple-select questions

Time Allowed:                  105 minutes

Passing score:                   65%

Registration fee:              USD 200, plus applicable taxes as required per local law

Retake fee:                        USD 100, plus applicable taxes as required per local law

Delivery options:             Proctored exam delivered onsite at a testing center or in an online

proctored environment.

References:                       No hard-copy or online materials may be referenced during the exam.

Prerequisite:                     None required; course attendance highly recommended

Exam Outline

The Salesforce Certified Administrator exam assesses a candidate’s knowledge and abilities in the areas listed below.

A candidate should have prior Salesforce Administrator experience and be able to show the use of each of the features/functions listed below.

Organization Setup                                                         03%

User Setup                                                                         06%

Security And Access                                                       14%

Standard And Custom Objects                                   15%

Sales And Marketing Applications                           15%

Service And Support Applications                            12%

Activity Management And Collaboration             03%

Data Management                                                          08%

Analytics – Reports And Dashboards                       10%

Workflow/Process Automation                                                12%

Desktop And Mobile Administration                      01%

Appexchange                                                                    01%


Total                                                                                      100%

Preparing For The Exam – ADM-201

It is recommended to have some practical experience of the Salesforce platform to opt for Salesforce Certified Administrator certification.

It is not mandatory though, yet it is highly recommended due to the professional scope of the certification.

To plan a workable preparation strategy, the candidate should thoroughly go through the latest exam objectives in the first place. The exam outline can be obtained from the Salesforce Trailhead website.

After getting a clear idea about the exam objectives and course content, planning an effective preparation strategy becomes easy.

For the authentic training resources for the preparation of the ADM-201 exam, is a reliable training provider. The latest and accurate study material by provides you the pathway to sure success in the exam ADM-201 with a money-back guarantee for all the training material it provides.

The complete exam package for the ADM-201 exam  by includes a professionally compiled PDF and Testing Engine. The Braindumps from delivers a higher value for their accurate contents and careful compilation by the experts of the industry.


CRM is the core component of a modern business. The CRM solutions are the largest segment of the enterprise software market. Salesforce is an unchallenged market leader in the CRM market.

CRM related jobs constitute a huge share in the IT job marketplace. Salesforce related jobs are among the highest paid jobs in the IT job market.

The Salesforce certifications are among the most valuable credentials in the CRM domain.

The administrator has a key role in any Salesforce deployment. Salesforce Certified Administrator is a career-oriented certification in the Salesforce certification portfolio.

The success in the exam ADM-201 – Salesforce Certified Administrator (WI21) can earn you the prestigious Salesforce Certified Administrator credentials.